Los Suenos Institute
Don't Compete and Feel Complete
by Sueños on 12/29/16
Create Relationships Not Customers
by Sueños on 12/28/16
Before becoming a coach, I held mostly sales positions. My first was selling phones and accessories (the name of the company isn't important). In cellphone service this adage is especially true because because as of 2015 64% of Americans had cellphones, and I can say anecdotally most of our customers were bringing their service over from another provider. While they would initially say they were switching to reduce the rate of their phone bill, upon further questioning, they would often note some unfair policy, or complain about a way they felt they had been mistreated. This would lead them to a process only minutely less stressful than visiting the DMV.
However, what I had no problem doing time, after time was help them leave with a smile on their face. Because of this my sales were consistently higher than the rest of my team, and in a game that is based mostly on referrals, it paid well to have people like you. The way you do this is, instead of trying to sell someone something, become their friend first. In my case it was usually asking them why they were leaving their current carrier, and when I moved to home improvement store, it was learning about their project.
This question will inevitably bring up other talking points, thing they're interested in, their family, where they live, anything. If you're having difficulty finding something to talk about try something from FORD (Family Occupation Recreation Dreams) and as far as building trust, it's usually good start in descending order. I stole this acronym from a video by practical psychology (video below) but it does a great job of encapsulating easy conversation topics.
I had people who would come into my store, and wait for me to finish with my current customer, so I could help them. That's the type of relationship you want to develop. Beyond lining your pockets, it's what makes the job fun. Act with love, and it will be returned. As always keep dreaming everybody.
How to Never Run Out of Things to Say:
https://www.youtube.com/watch?v=vU-ibdHkz4Y
Cellphone usage statistics:
http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/
This was a guest blog by one of our coaches Diego Andreas. If you like what you read check out his blog at, www.wonderingintomyself.com
Take a Moment to Revel in it Awel
by Sueños on 12/27/16
Were you in mourning?
Did the alarm shriek,
and the birds screech?
Your partner nagged.
The whole day was a drag.
Everyone you passed leered,
and when you walked into work everyone jeered.
Sometimes it's hard to see the true meaning of things,
but it all starts when you instead hear the birds sing.
4 Tips to Help You Actually Stick to Your New Year's Resolution
by Sueños on 12/26/16
Create a Plan
For example if your goal is to lose weight, set a goal of how many pounds you would like to lose in 3 months, 6 months, 9 months and by the end of the year. Maybe your goal is to save money, set a goal of how much money you would like to add to your savings account each month. Set actual milestones, so you can track your progress as you go. Having these little goals along the way will help you actually attain your goals.
Start Small and Gradually Increase
If your goal is to start going to the gym everyday, that will feel impossible when your first start trying to keep your New Year's Resolution. Instead, start with going to the gym once a week, at three months increase to maybe three times a week, and so on. Forming new habits can be challenging, but by starting small it will seem much more manageable.
Place Reminders All Around Your Home
If your goal is to eat out less and cook more, leave cook books on your coffee table, out in your kitchen, etc. A common goal is to weigh as much as I did in high school or college, maybe try putting up photos of when you were that age. These gentle reminders will help you keep on the straight and narrow towards completing your resolution.
Tell Other People Your Goal
This is great way to keep your New Year's Resolution going. An even more helpful way is to create a little group that maybe goes out for coffee and tea every week to discuss how their goal is going. Having other people hold you accountable for what you say you're going to do can be a great way to keep you stay focused on your goal. As humans we like positive, social feedback, and having a team of people to support you as you reach for your dreams, can be a tremendous tool. I stole this idea from a book called Think and Grow Rich, and it can be incredibly useful not just for keeping New Year's resolutions, but for your professional goals as well!
Well there you go everybody! I wish you all the most beautiful of New Years, and I can't wait until you crush that New Year's goal. Have a wonderful start of your week, and if you have a moment, drop those New Year's resolutions below.
A New Year! A Time For Renewal!
by Sueños on 12/26/16